Terms & Conditions - House Giveaway Prize

  1. Promoter / Organizer
  2. The Promoter of this giveaway is [Metro Namibia] (“Promoter”).
  3. Eligibility
  • The giveaway is open to legal residents of [Namibia] who are 18 years or older.
  • Employees, directors, or agents of the Promoter, and their immediate family members, are not eligible to win.
  • The winner must be able to show valid identification and proof of eligibility when claiming the prize.
  • All participants must have entered with a Metro Rewards Card.
  1. How to Enter
  • By swiping your Metro Rewards Card when buying any of the promotional stock on the leaflet between 20 November 2025 and 5 January 2026
  • The minimum spend will be N$500 and over
  1. Giveaway Period
  • The giveaway begins on 20 November and ends on 5 January 2026.
  • Entries submitted after the closing time will not be considered.
  1. Prize
  • The prize is a residential property (house) located at Unit 4, Erf 432, Osona Village , or similar, as determined by the Promoter.
  • The winner accepts the house “as is,” meaning that the Promoter makes no warranties about its condition, aside from legal ownership transfer.
  • The prize is non-transferable and cannot be exchanged for cash or any other substitute prize, unless agreed upon in writing by the Promoter.
  1. Winner Selection and Notification
  • The winner will be selected by a random draw from all eligible entries.
  • The Promoter may select alternate winners in the event that the initially selected winner is disqualified or does not respond within 7 days after the winner has been contacted first.
  • The winner will be notified via phone within 7 days after the draw.
  • The winner must respond to the notification within 7 days and provide all required documentation (e.g., ID, proof of eligibility) to claim the prize.
  1. Prize Claim Requirements
  • The winner must sign and return a Prize Acceptance and Liability Release form within 7 days of being notified.
  • The promotor is responsible for all costs associated with the prize, including but not limited to: legal fees, property transfer costs, taxes, registration fees, and other related expenses.
  • The Promoter may require the winner to take ownership of the property within a defined timeframe. If the winner does not comply, the Promoter reserves the right to choose an alternate winner.
  1. Publicity
  • By accepting the prize, the winner consents to the use of their name, image, likeness, and address (city) for promotional and publicity purposes without additional compensation, unless prohibited by law.
  • The Promoter reserves the right to announce the winner publicly.
  1. Limitation of Liability
  • The Promoter, its affiliates, and agents are not responsible for any loss, damage, or claim arising from this giveaway or the prize, except to the extent required by law.
  • The Promoter does not accept liability for technical failures, entry errors, or any other issues beyond its reasonable control.
  1. Right to Cancel or Amend
  • The Promoter reserves the right to cancel, suspend, or modify the giveaway if any fraud, technical failures, or other factors beyond the Promoter’s control impair the integrity of the giveaway.
  • In such a case, the Promoter may conduct a redraw or choose a winner from eligible entries received prior to the event.
  1. Dispute Resolution
  • This giveaway is governed by the laws of Namibia.
  • Any disputes arising out of or in connection with the giveaway will be subject to the exclusive jurisdiction of the courts in Windhoek.
  1. Data Protection
  • By entering the giveaway, participants consent to the Promoter collecting, storing, and using their personal data for the purpose of administering the giveaway.
  • Personal data will be handled in accordance with the Promoter’s Privacy Policy.
  • The winner’s name and city may be published in marketing materials and on social media.
  1. General
  • The Promoter’s decisions on all matters related to the giveaway are final.
  • Entry into the giveaway constitutes full and unconditional acceptance of these Terms & Conditions.


Metro Namibia Trolley Dash – Terms & Conditions

1.       Giveaway Period

·     The giveaway begins on 20 November and ends on 5 January 2026.

·     Entries submitted after the closing time will not be considered.

2.       General Overview

The Metro Trolley Dash is a promotional event hosted by Metro Namibia (Pty) Ltd. Participation in this event constitutes acceptance of the following Terms and Conditions.

3.       Eligibility

  • The competition is open to valid Metro Rewards Card members only.
  • Participants must present a valid ID and their Metro Rewards Card on the day of the Trolley Dash.
  • The prize is non-transferable. If the winner cannot attend, a new winner will be selected – no representatives may be sent.
  • Employees of Metro Namibia and their immediate family members are not eligible to participate.

4.       Trolley Dash Rules

  1. Each participant has 3 minutes to complete their Trolley Dash.
  2. Participants must start at the till area as instructed by the store manager.
  3. Only one (1) product per category may be selected.
  4. General merchandise and liquor items are excluded from the promotion.
  5. Only one trolley may be used during the dash.
  6. The total value of products in the trolley may not exceed N$5,000 including vat.
  7. Products broken or damaged during the dash will be included in the participant’s total and will not be replaced.
  8. No assistance is allowed from other customers, staff, or bystanders.
  9. Only items inside the trolley when the time ends will be counted.
  10. Once the 3-minute timer ends, the participant must immediately stop collecting items.


5.       Prize Redemption

  • The total value of the trolley contents (up to N$5,000) will be processed through the Metro system on account 20868.
  • Items exceeding the N$5,000 limit will not be included.
  • The trolley dash must be completed by the deadline date communicated to the winner.

6.       Filming & Publicity

  • Each Trolley Dash will be filmed and photographed for verification and promotional purposes.
  • By participating, the winner agrees to allow Metro Namibia to use images and footage in future marketing campaigns, without further compensation.

7.       Store Management Responsibilities- internal use only

Store Managers are responsible for ensuring the event runs fairly and safely:

·     Time the customer using a stopwatch.

·     Stop the participant immediately when the 3-minute period ends.

·     Take photos and a video of the dash and send them to Corlia at Head Office.

·     Ensure the total is processed correctly under account 20868.

·     Schedule the dash during a quiet trading period to avoid inconvenience to other shoppers.

8.       Deadlines

All Trolley Dashes must be completed before 31 January 2026.

 Any unclaimed or uncompleted dashes by this date will be forfeited.

9.       Disclaimer

  • Metro Namibia reserves the right to cancel or amend the promotion at any time, without prior notice.
  • Metro Namibia will not be held liable for any injuries, losses, or damages incurred during participation.
  • Decisions by Metro Namibia regarding winners, timing, and results are final and not open to dispute.